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The results of a Consumer Study on Data Breach Notification was recently released by Ponemon Institute and Experian Data Breach Resolution. The purpose of the study was to gain a better understanding of consumers’ opinions relative to the importance and value of receiving notification when their personal information (PI) has been compromised. Here are some key findings from the study:

  • 62% said breach notification decreased trust and confidence in the organization
  • 15% would terminate their relationship with the notifying company (39% would consider terminating)
  • 94% believe reporting organization is solely to blame for breach
  • 72% thought organizations do a poor job communicating and handling a data breach.

To access the full Consumer Study on Data Breach Notification report, visit