Records Manager (CLE)

The Records Manager is a “working manager” located in our Cleveland office responsible for a staff of professionals firm wide managing the maintenance of the law firm’s electronic and physical records. The Manager is knowledgeable of records best practices and Firm policy and assures the effective deployment of proper records handling practices. This includes the management of electronic records in Firm systems such as Worldox, as well as the upkeep of paper-based tracking in systems such as Elite Records Manager (and the associated movement of paper records both on-site and off-site).  Manager will help drive the Firm’s migration to a more electronic record-keeping environment, including the capture of native electronic documents and the use of document indexing and scanning for physical documents.  Manager will manage on-site physical records locations and off-site storage vendors.

Responsibilities:

  • Stays abreast of records best practices and advises the Firm’s Information Governance team
  • Well-versed in the Firms Records & Management Policy and Retention Schedules
  • Ensures proper record handling for both electronic and physical records
  • Audits Firm’s records-keeping for compliance with policy
  • Manages and provides direction to a team of Records Clerks
  • Facilitates the documented flow of paper throughout the Firm and to off-site storage
  • Oversees the proper capture of indexing of electronic records in Firm systems
  • Manages the paper assets of the Firm per policy
  • Opens new files in the Records Management System
  • Close files in the Records Management System per policy
  • Retrieves records per user requests
  • Files records per user requests
  • Oversees the purge of both electronic and physical records per policy
  • Other duties as assigned

Requirements:

  • At least 3+ years in law firm records management
  • Prior Manager experience
  • Use of electronic Document Management Systems such as Worldox
  • Use of Records Management Systems such as Elite Records Manager
  • College degree preferred
  • Ability to manage and work with a team
  • Ability to lift or move boxes
  • Microsoft Office skills
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